Job Title: Child Support (CS) Statewide TrainerReports To: Child Support Training SupervisorOffice Location: Home Office (Wisconsin)Type/Pay: Salary $53,000 per year EXPERIENCE EXTREME CUSTOMER SERVICEPrimary Objectives of Position: Create, implement, and deliver training and program support to Child Support staff and supervisors across Wisconsin. Work includes the development and facilitation of virtual training programs, online learning resources, and remote technical assistance. Limited in-state travel may be required for occasional onsite training, meetings, or special projects. The majority of the work in this position focuses on Child Support and related programs. Essential Job Functions:· Develop and maintain Child Support curriculum and related programs.· Deliver new and experienced worker training and on-site assistance to Child Support staff.· Train Child Support policies, procedures, systems, and case management practices.· Deliver training sessions on programmatic and interpersonal skills topics.· Handle special projects and act as project lead per assignment.· Attend and participate in department (DCF) meetings, workgroups and committees as needed.· Locate and reserve training spaces around the state.Other Job Duties: Travel throughout the State of Wisconsin. Other duties and special projects as needed to meet overall training team and company objectives.