Claim Representative Specialist - Commercial Lines

28 May 2024

Vacancy expired!

Sentry’s dedication to customers is embodied by our best associates. At Sentry, our associates take care of our customers with a passion for service and delivering business results. As one of the largest mutual insurance companies in the US, we’re completely focused on offering exceptional claims service to our policyholders. To help uphold our premier standards, we are currently recruiting for a Claims Representative Specialist to work within our Commercial Liability unit.

This role has the potential to work remotely from home anywhere in the United States.

What You’ll Do:

As a Claims Representative Specialist on our Commercial Liability unit, you'llprovide superior customer service by conducting prompt claim investigations, which includesevaluating coverage, determining liability, and settlement of damages. In addition, you’ll:

  • Promptly investigate new commercial claims

  • Review coverage forms and contracts to interpret applicable coverage then communicate the analysis to our customers

  • Communicate highly sophisticated legal and claim issues to senior management

  • Evaluate the facts and develop and execute plans to resolve claims

  • Document all decisions, correspondence, reports, and discussions

  • Negotiate the settlement of claims with claimants and their legal counsel

  • Detect potential problems or trends that require review, investigation, or research and refer possible solutions to Claims Management for resolution

  • Pay claims within assigned authority limits

  • Interpret coverage and communicate the analysis to our customers

  • Present an overview of specific claims to customers and company associates

What it Takes:

  • Bachelor’s degree or related experience

  • 7+ years of Commercial Claims experience

  • Background in handling a heavy caseload of litigated files

  • Knowledge of insurance policies and coverage, claim payment procedures, insurance regulations, and familiarity with medical and legal terminology

  • Analytical ability to review, exercise judgment, and evaluate claims to make sound decisions

  • Ability to review and interpret complex and detailed documents, such as contracts, medical reports, and insurance regulations

  • Effective oral and written communication and human relations skills

  • Ability to maintain confidential information

  • Effective computer and math skills

What You'll Receive:

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

  • To best support our associates and our culture, Sentry is happy to offer flexibility through a scheduled work from home (Monday and Friday)/in office days (Tuesday through Thursday) after we begin to return to the office.

  • Generous Paid-Time Off plan for you to enjoy time out of the office.

  • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

  • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.

  • Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.

  • Extensive Work-Life Resources to lend a helping hand.

  • Sentry Foundation gift matching program to encourage charitable giving.

  • Continue your education and career development through Sentry University (SentryU).

How You’ll Apply:

If you are interested in joining Sentry’s team, select the one position that you are most interested in being considered for and complete your online application details. If you have applied with us before, you will only need to provide your email address and password. If this is your first time applying, you’ll need to create an account. Please complete your application and upload your resume online.

About Sentry:

All of us at Sentry—more than 4,000 associates—have various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We’re proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income.

Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Get ready to own your future at Sentry. Opportunities await.

Thank you for your interest in Sentry!

Nic La Rosa

Nic.LaRosa@sentry.con

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

  • ID: #41836025
  • State: Wisconsin Stevenspoint 54481 Stevenspoint USA
  • City: Stevenspoint
  • Salary: TBD
  • Job type: Full Time
  • Showed: 2022-05-28
  • Deadline: 2022-07-24
  • Category: Et cetera