We are seeking an enthusiastic and customer-focused Customer Service Representative to join our team in Roberts, WI. As a key member of our organization, you will be responsible for providing exceptional service to our valued customers, addressing their needs, and ensuring their satisfaction with our products and services.Serve as the primary point of contact for customer inquiries via phone, email, and in-person interactionsProcess customer orders efficiently and accuratelyAssist in all areas of the operations including prepping, preparing, and packing products Respond to customer questions about products, services, and company policiesCollaborate with team members to resolve complex customer issues and escalate when necessaryIdentify and communicate common customer concerns to managementAssist in maintaining a clean and organized work environmentParticipate in ongoing training to stay updated on company products, services, and policiesContribute to a positive team atmosphere by supporting colleagues and sharing best practices