Disaster Workforce Engagement Manager

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment Join us-Where your Career is a Force for Good!Job Description:At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross' mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. The American Red Cross of W isconsin is seeking a Disaster Workforce Engagement Manager. The position will be Work from Home with some work in one of the Regional offices: Madison, Milwaukee, Altoona, Green Bay or Wausau (preferably Madison or Milwaukee). Job Summary: The Disaster Workforce Engagement Manager is responsible for leading and managing a primarily volunteer team to support and provide Disaster Workforce engagement in the Wisonsin Region. The Disaster Workforce Engagement Manager will serve as the lead functional expert in the Region for supporting the disaster workforce. Tailoring national program offerings for the Region and communities within the Region, providing technical expertise, training, and leading regional implementation of Disaster Workforce priorities, the Disaster Workforce Engagement Manager supports regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle.Specific functions of this position include program implementation, remote team building of employees and volunteers, and soliciting feedback from end customers.The Disaster Workforce Engagement Manager works to perform these functions according to the program direction provided by the Disaster Workforce Engagement function at headquarters. Team leadership, supervision, and personnel development is provided by the Regional Disaster Functions/ Support Director or the Regional Disaster and Program Officer; and may have a dotted line to the DPM or Community Exec (s) in the territory they cover.Operates as a part of the process called Engage Volunteers and Employees which is one of the (five pillar / three core) processes of the Disaster Management Cycle. Specific functions of this position include: Workforce, training, engagement and deployment and workforce development. Drivers for this work include: Scheduled volunteers and need for trained volunteers.Responsibilities:1: Recruit, train, coach, counsel, and evaluate performance of volunteers including setting individual and team performance goals.2: Collaborate with Volunteer Services and others to design, develop and implement a targeted annual regional volunteer engagement plan. 3: Coach and develop functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. 4: Engage volunteers as equal team members with specific responsibilities. Implement and manage the Regional Disaster Workforce Engagement Team collaboratively with Volunteer Services in the region. Plan engagement activities and assign tasks to the Disaster Workforce Engagement Team.5: Staff Regional responses. Ensure trained and skilled disaster volunteers are available to be assigned and performance is measured. Conduct recognition and partner with Volunteer Services to ensure metrics are achieved.6: Initiate the workforce care section on regional disaster relief operations. Participate in a leadership role commensurate with G/A/P on larger operations regionally, division or nationwide.7: Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region.Qualifications:Education: Bachelor's degree required.Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under "grey sky" requirements. Ability to work in a matrixed environment and on a team. Travel: 25% travel required. Must have current Driver's license.Apply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering?Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here: Summary of Rights