IT Support Specialist job vacancy

Vacancy expired!

IT Support Specialist

Fulltime/Permanent Hire

Location: Appleton, WI (Onsite)This position is located at our corporate office in Appleton, Wisconsin, but must be able to travel to locations in Green Bay and Neenah. Prior Help Desk experience is NICE TO HAVE. Anyone with the following Technology experience (or strong knowledge) will be ideal:

Microsoft Active Directory (LDAP Server)
Windows Server
Networking (TCP/IP)
Cloud Architecture (Azure, AWS)

We are looking for positive, highly motivated self-starters to join our team. Client's culture is to guide and develop our people, empower them to make decisions at the appropriate levels, and give them the tools to be successful and feel fulfilled, all in a safe and healthy environment.The IT Support Specialist is responsible for supporting and troubleshooting computer applications and equipment.

Our IT Help Desk Technician is responsible for supporting the client from an IT perspective in a variety of tasks, including:

Timely response to user requests submitted via email, phone, chat and the IT ticket system
Resolve basic user requests
Escalate requests to appropriate IT staff or vendor when necessary
Setup and repair PC hardware
Create, modify, and maintain users with appropriate access rights
Create, modify, and maintain documentation for IT procedures
Manage IT inventory
Diagnose system errors and other issues
Resolve problems with networks and other computer systems
Follow up with internal users and customers to ensure full resolution of issues
Train new users on basic applications
Participate in a rotating after hours on call support schedule

Our IT Help Desk Technician will have the following competencies:

Work Safe, Live Safe
Treat Everyone with Dignity and Respect
Act with Honesty and Integrity
Continuously Improve
Be Accountable

The successful candidate will have the following qualifications:

Associates or bachelor's degree in computer science, information science, or related field or equivalent work experience
Strong problem-solving skills
Ability to work independently and collaborate with a team
Ability to communicate effectively with both technical and non-technical teams
Knowledge of Active Directory, Windows Servers, networking, cloud architecture, automation and scripting, and security protocols

Thanks & Regards,

Uday Raj

Manager at Onwardpath 2701 Larsen Rd #BA142, Green Bay, WI 54303Ph: | ;/a>

ID: #49133909
State: Wisconsin Appleton-oshkosh-FDL 54911 Appleton-oshkosh-FDL USA
City: Appleton-oshkosh-FDL
Salary: Depends on Experience
Job type: Permanent
Showed: 2023-02-11
Deadline: 2023-04-11
Category: Et cetera