Oracle Retail Consultant

18 Nov 2024

Vacancy expired!

Job Title : Oracle Retail Consultant

Job Location : Menomonee Falls, WI 53051

Position Type : Contract

Job Description :

Primary Skills : Oracle Retail Merchandising System, Oracle Retail Price Management, Google Cloud Platform.

Secondary Skills: Oracle DB, Unix, Kafka, ADF.

Support Activities:

Service Management:
- Participate and provide inputs for release planning- Act as the Cognizant Delivery team point of contact for the portfolio- Support Service Management / process related activities performed by the SMO with relevant delivery data- Responsible for end to end services for the application cluster / portfolio being managed- Coordinate with onsite and offshore teams as necessary during project delivery including daily connect calls

Service Tracking:- Ensure adherence to SOW requirements including client security and compliance needs- Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution- Ensure adherence to defined processes (like creating problem records performing timely RCAs creating knowledge articles maintaining application documentation etc.)- Prepare performance dash boards & management reports - Ensure schedule adherence for release requests and notify stakeholders in case of deviations

Service Execution:- Conduct periodic data analysis perform RCA for any targets missed and customer escalations Report the findings to the Service Manager Implement all Corrective and Preventive actions- Deploy process as defined in the process handbook- Prepare release notes and ensure application documents are updated to reflect the changes made.

  • ID: #22966628
  • State: Wisconsin Menomoneefalls 53051 Menomoneefalls USA
  • City: Menomoneefalls
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-18
  • Deadline: 2022-01-09
  • Category: Et cetera