Part-time Front Desk HOTEL Agent

Front Desk HOTEL Agent (Milwaukee) for 54-unit daily and extended stay hotel.

1st/2nd Shift - Part-time

Does your list of attributes match our list of requirements?

- Experience - minimum two-years hotel front desk experience;

- Excellent personality and appearance;

- Desire to provide dignified Customer Service;

- Have knowledge of hotel rates, discounts, and how to handle each;

- Maintain an organized and clean front desk, lobby, and business area;

- Greet and communicate cordially with guests;

- Promptly answer the telephone using positive and clear communication. Retrieve mail, small packages and facsimiles for customers as requested;

- Field guest complaints, listen, and extend assistance to resolve issues;

- Promptly and professionally check guests in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary;

- Have a working knowledge of Front Office procedures, including all daily and weekly transactions;

- Accurate and trustworthy cash handling, including receiving cash, and debit/credit card information from guests for payment of hotel charges;

- Have working knowledge of cancellation procedures and relocation procedures when necessary.

- Perform any other job duties as assigned.

If you would like to be considered for a position, please email Sally.