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Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%Job DescriptionAbout the team: Our Client Experience Transformation Office (CXTO) partners with the various functions within Client Experience to bring a best-in-class service to our clients. As part of the CXTO Reporting Team, you will help guide stakeholder decision making through data, and help identify areas of improvement across the various functions.What you will be doing: Develops metrics that provide data for process measurement and stakeholder decision makingGathers stakeholders requirements for report and metric designDevelops firm understanding of the unique needs of each Client Experience functionAnalyzes data for trends and identifies areas of improvementWhat you will need: Power BI experience is desirable.SQL experience is desirable.Strong attention to detailStrong communication skillsAdded Bonus if you have: (experience with)Power AutomateMicrosoft FormsServiceNow.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass