Unified Communications Engineer

Odyssey Information Services
Manitowoc, WI
08 Jul 2024

Vacancy expired!

A major medical facility in Manitowoc has a direct hire opportunity available for a Communications Engineer! This position will be responsible for the development, implementation, and maintenance within the network and unified communications infrastructure. The right candidate will need to work onsite at the location and may float to other nearby facilities but rarely.

Schedule: M-F, 8-5. Some potential on call/weekends as necessary.

Duties:
  • This infrastructure primarily includes Cisco Unified Communications Manager, Cisco PCCE, WebEx Teams, Cisco Emergency Responder, Singlewire Informacast Fusion, legacy Siemens phone systems, and Pagers.
  • The position will work closely with other teams to ensure that the network infrastructure delivers at a service level consistent with organizational risk, information access requirements, and business strategies.
  • Promote teamwork, stewardship, and accountability. This person must provide updates regarding the performance and availability of network infrastructure and proactively work to resolve problems.
  • This position works to improve or maintain a high level of system performance through the implementation of sound technologies and the consistent use of generally accepted networking best practices.
  • This role will also provide consulting on moderate to complex IT initiatives. Other duties as assigned

Skills:

  • A minimum of one year of related IT experience is required.
  • Experience in a healthcare setting is preferred.
  • Customer service orientation and strong interpersonal skills necessary in order to work effectively within the Information Technology department and with other operational stakeholders.
  • Strong capabilities working to plan and meeting deadlines.
  • Fully utilizes standard, required tool sets (Remedy, PWA, ITIL, etc.)

Education:

  • Associates degree or a combination of education/experience is required.