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IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is looking for a Windows Systems Administration to support the Agency by troubleshooting computer issues. This work is multitasking in nature, self-initiated, and usually conducted independently. Candidate must have strong communication skills.
Tasks:- Troubleshoot to resolve computer support issues, escalating when needed.
- Configure, maintain, and deploy desktops and related group policies (GPOs), and following established technical and procedural processes.
- Works to support desktop technologies, including extensive use of system management tools, as well as the use of numerous software services.
- Support delivered by this position takes place in a complex, professional technical environment.
- Microsoft Office 365 & Windows 10 Support
- General software troubleshooting
- Remote support
- Workstation imaging
- Experience using Intune for remote and mobile device management