Field Service Representative - Industrial Water Treatment

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM)

division and advance your career in hands-on technical service and sustainability!

About This Opportunity

We're seeking an experienced Field Service Representative to deliver exceptional on-site technical

service as the primary technical liaison between Veolia and our industrial customers. You'll work

independently across diverse industries, providing expert installation, maintenance, and

troubleshooting services for chemical feed equipment and water treatment systems while building

lasting customer relationships through technical excellence.

What You'll DoTechnical Service &Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations

 Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)

 Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams

 System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions

 Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed

 Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service deliveryKey CharacteristicsStrong troubleshooting abilities for electrical and mechanical systems:Excellent communication and customer service skillsSelf-motivated with ability to work independently and manage multiple prioritiesSafety-minded approach with ability to work in various industrial environmentsPhysical ability to lift 30-50 lbs and perform precision workComputer proficiency and mathematical skills for technical analysisPhysical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

What Success Looks LikeConsistently deliver high-quality technical service that exceeds customer expectationsSuccessfully complete installations, commissioning, and troubleshooting projects on timeBuild strong customer relationships through technical expertise and professional serviceMaintain safety standards and compliance in all industrial environmentsContribute to territory growth through technical excellence and customer satisfactionDemonstrate continuous learning and adaptation to new technologies