Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 7:30AM-5PM)Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)Parental Leave: Up to 3 weeks paid401(k) MatchHealth Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plansEmployee Assistance Programs: Free 24/7 support for personal, financial & legal issuesCE & Growth: SPEAR access + continuing educationWellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plansPet Insurance: Flexible plans + 24/7 telehealth for your pet Key ResponsibilitiesBuild and maintain productive schedules for our doctors and hygienistsVerify insurance coverage and fee schedules while completing full insurance breakdowns for patientsComplete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processingCoordinate financial agreements and consent forms for the patient's financial responsibility of dental treatmentAssist patients with understanding their treatment plan and increase dental case acceptanceAssist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy PracticesEnsure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary