Receptionist Physician Services

Primary City/State:Torrington, WyomingDepartment Name:Screeners-ClinicWork Shift:DayJob Category:Administrative ServicesYou will enjoy nights and weekends off working Monday through Friday 8:00am-5:00pm.Find your path in health care. Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen. Apply today.We are a clinic of family medicine. We have six medical doctors and five midlevel’s which makes us a very demanding clinic within our rural area. Our providers provide a wide range of acute and chronic medical care across the lifespan of our patients: prenatal care, birth, childhood, adolescence, adulthood, to end-of-life care. In addition to diagnosing and treating illness, we also provide preventive care, including routine checkups, health-risk assessments, immunization and screening tests, and guidance for maintaining a healthy lifestyle.In this role, you will be a significant part of providing the best care for our patients new medical concerns and chronic health conditions, and provide integrated care with specialists to address all their health needs.This position will be the greeter for the clinic entrance screening all individuals that enter the building for COVID symptoms. In this role you must be willing to work closely with potential COVID patient. You will be required to wear a mask during the entire shift as well as help maintain cleanliness and sanitization of the lobby area.At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.POSITION SUMMARYThis position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.CORE FUNCTIONSGreets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.

Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.

In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.

May answer phones, transfer calls , take messages, and relay messages and information as needed.

May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.

Performs functions within established parameters. Customers include patients, families, and the community at large.

MINIMUM QUALIFICATIONSMust have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.PREFERRED QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.Additional related education and/or experience preferred.EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)Our organization supports a drug-free work environment.Privacy Policy (https://bannerhealth.com/about/legal-notices/privacy)EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability