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- Design, install, and administer virtualization using VMware and Hyper-V tools or similar interfaces
- Develop automated scripts for monitoring or analyzing the operation of infrastructure
- Proactively identify and recommend updates to software or architecture as necessary before reaching capacity limitations
- Create and maintain technical documentation and standard operating procedures
- Develop automated responses to incidents so that manual intervention is not necessary
- Champion system metrics (MTBF, MTTR, etc.) and convey them to decision makers on a regular basis
- Manage priority of issues and tickets and participate in rotating an on-call schedule with other members of the team, including weekends
- Bachelor's degree in Computer Science, Computer Engineering, or a related technical degree; four years related experience; or equivalent combination of education and experience
- 2 or more years of professional experience in VMware services and tools
- Direct experience with building and administering multiple VMware products across multiple remote locations and data centers
- 1 or more years experience in programming using one or more of the following: Java, C, Perl, Python, Ruby, or advanced Shell scripting
- Hands on experience Infrastructure-As-Code, automating deployments, cluster management, and systems security within a CI/CD Pipeline
- Has provided upper-tier support for:
- Bare-metal and virtual machines
- Mass data storage environments
- Network equipment
- Experience with VMWARE infrastructure in a very large enterprise environment
- Experience in Kubernetes regarding containers / Microservices principles
- Disciplined practice of producing, maintaining, and versioning system documentation