Customer Service Phone Rep

Law Firm in Maryland Heights is seeking an exceptional person to deliver outstanding customer service. We are looking for a positive, energetic and motivated self-starter, who enjoys interacting both over the phone and electronically.

THIS IS A HYBRID WORK FROM HOME OPPORTUNITY FOR THE RIGHT CANDIDATE

Part-time or Full-time

Ability to work partially from home once fully trained.

Possibility of advancement for legal assistant work.

Some of the duties are:

-Brand the company and personally welcome callers with a pleasant greeting and offer assistance in a friendly manner;

-Update new legal matters into the intake system;

-Digital filing/indexing of documents - SharePoint;

-Excellent customer service - No sales or telemarketing involved;

-Previous customer service experience a plus, but not required;

Characteristics of the ideal candidate will include:

-Problem-solving skills; Positive attitude; Strong work ethic; Exemplary communication skills; Detail oriented; Reliable.

This is a full-time position, but part time afternoons is a possibility. Pay starts at $14.00/hour. 8:00am to 5:00pm M-F (full-time) or 1:00-5:00 pm (part-time). Weekends and holidays off. Dress is business casual. Great benefits program available after 90 days for full time position.