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Job Title : Customer Service Representative (Bilingual)Location : Portland, Oregon 97205Duration : 12 Months Job Description: Fluent in English and Spanish. Handles outbound collections and inbound customer service/collections. Inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, and or selling products and services. Handles inbound/outbound calls of lesser complexity and that are primarily routine or basic in nature. Follows basic procedures and scripts. requires fundamental knowledge to navigate company's customer information systems and or order system with a basic knowledge of company, services and products. More complex customer inquiries may be passed to higher-level Call Center Representatives. 1-4 years’ experience.
- ID: #23387310
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State: Oregon
Portland
97205
Portland
USA
- City: Portland
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-11-24
- Deadline: 2022-01-22
- Category: Et cetera