The Director of Operations oversees day‑to‑day logistics, inventory, and production activities while leading strategic initiatives that improve efficiency, quality, and scalability. This role is responsible for driving change management, leading system migrations, and building robust reporting frameworks that support data‑driven decision‑making. Success requires a blend of hands‑on operational leadership and the ability to guide teams through process, technology, and organizational transitions. The leader will oversee Inventory/Logistics/Sourcing/Manufacturing teams.Main Responsibilities: Operational Leadership - Manage daily operations across manufacturing, inventory and logistics functions to meet production, quality, and safety targets.Strategic Sourcing - Coordinate with key external partners, service providers, suppliers, and internal stakeholders to drive cost-out, fulfillment, and redundant supply chain initiatives.Change Management - Lead organizational and process changes, ensuring clear communication, stakeholder alignment, training, and adoption across teams.System Migration & Implementation - Oversee planning, testing, rollout, and stabilization of new systems (ERP, WMS, MES, or related platforms), ensuring minimal disruption to operations.Reporting & Analytics - Develop and maintain dashboards, KPIs, and operational reports that provide visibility into performance, bottlenecks, and improvement opportunities for internal ops and suppliers.Process Optimization - Identify inefficiencies and implement continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.Team Development - Coach, mentor, and develop team leaders and frontline staff to build a high‑performing, transparent, accountable team culture.Cross‑Functional Collaboration - Partner with IT/DevOps, Quality, Systems, Customer Service, and Finance to align operational priorities and support company‑wide initiatives.Compliance & Safety - Ensure adherence to OSHA, quality standards, and internal policies while promoting a safe, clean, and organized work environment.Resource & Capacity Planning -Manage labor, equipment, and material resources to meet production schedules and customer demand.Vendor & Stakeholder Management -Coordinate with external partners, service providers, and internal stakeholders to support operational continuity and improvement. This also includes constant communication with our Thailand ODM/OEM to coordinate all necessary business needs.