Help Desk Analyst

20 Mar 2025

Vacancy expired!

Description

Robert Half is looking for

Help Desk Analyst to support an engineering construction company based in Portland, OR. The primary responsibility of this Help Desk Analyst is to provide front-line OS, application and hardware support for local and remote end-users. This is a long-term contract that would be Hybrid in Portland, Oregon.

Contract details:

Duration: 12 month contract

Hybrid 3 onsite/2 remote

Core Business Hours

Job Duties:

- Act as first point of contact for internal end-users with issues regarding network, software and hardware.

- Support asset lifecycle management (procurement, imaging, deployment, tracking and dispositioning) for all supported hardware or software

- Basic network troubleshooting, incident management and service fulfillment activates in accordance with service level objectives

- Set up and install hardware/software and configure environment for stable and reliable operation.

Requirements

-A minimum of 1 year of professional experience in a Help Desk or technical support

-Familiarity with Windows OS support

-Skilled with hands-on hardware troubleshooting

-Basic knowledge of Office 365 support and troubleshooting

-Nice to have: A+ & Network+ certifications

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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  • ID: #49502408
  • State: Oregon Portland 97204 Portland USA
  • City: Portland
  • Salary: $24.70 to $28.60 hourly
  • Job type: Permanent
  • Showed: 2023-03-20
  • Deadline: 2023-05-18
  • Category: Et cetera