Hiring a Fulltime System Application Operator in Portland OR

Job Title System Application Operator Exemption Status Non-Exempt Department Enterprise Applications MUST LIVE OR RELOCATE TO OREGON or WASHINGTON Schedule: Monday Friday Varied Shifts and Holidays This is Fulltime Permanent opportunity Job Summary This position is responsible for the execution and monitoring of critical information system jobs and processes. Performs complex procedures in the preparation of electronic data input files for processing and distributes the output. Other responsibilities include monitoring processes for accurate and timely completion and working with technical Production Support staff to identify and troubleshoot issues. This position has work that is required to be performed outside of production hours and on holidays. Experience and/or Education Required

• Minimum 3 years' experience working in the health insurance field

• Experience with system application support
• Experience with claims systems

• Knowledge of computer programming concepts and practices
• Knowledge of basic principles and practices of managed care systems, procedures, and plan products/systems
• Understand and adhere to established technical processes with a high degree of accuracy

• Proficient skills or ability to learn and use multiple system applications including:
  • Microsoft SQL Server Management Studio
  • HIPAA suite Claim Master
  • sFTP sites
  • Microsoft BizTalk
  • QNXT core healthcare administration system
  • TriZetto Elements Enrollment Administration Manager (EAM) and Financial Reconciliation Manager (FRM)

• Proficient with Microsoft Outlook, Word, Excel
• Ability to learn the organization's system applications including:
  • Microsoft Office 365 suite
  • SharePoint OneCO
  • Remote Desktop Connection
  • CareOregon Web Applications (COWA)
  • ServiceNow
• Effectively manage and simultaneously perform multiple tasks within specified time periods
• Proactively identify ways to improve quality, productivity, and customer service
• Proficient communication skills, including listening, verbal, written, and customer service