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- Configure and manage the D365 F&O Cloud POS implementation.
- Support the store platforms including Point of Sale (POS), store payments, and digital applications.
- Oversee and support the store operation on day-to-day issues in D365 F&O.
- Partner with vendors to refine and validate technical specifications against business requirements.
- Develop training material and deliver D365 F&O systems training as needed.
- Work closely with the IT Application Team and the Retail Operation Team.
- Provide training to retail users on current and future POS changes/improvements.
- Manage and implement POS system for current and new store roll outs.
- 5 years' experience in D365 Finance and Operations
- At least one full end to end implementation of Cloud POS in the last 5 years
- Experience and understanding of Retail Hierarchies, Assortments, Categories, Pricing, Promotions and Discounts.
- Experience in supporting multichannel retail and e-Commerce and related applications in the footwear, apparel, or related industry, with increasing responsibilities.
- Previous experience with Redmaple or Adyen payment technology, retail systems, physical inventory and store inventory planning / replenishment tool is a plus
- Excellent communication skills, both written and verbal
- Ability to multitask in a collaborative environment, partnering with individuals from various departments
- Experience and understanding with RFID process and Store Inventory
- Experience with D365 F&O CRM
- Self-motivated to identify problems, engage business owners, and drive to conclusion with support from IT management
- Ability to prioritize tasks and manage multiple and changing priorities
- BS/BA in Business, Information Systems or equivalent with 5+ years of experience as a Business Analyst, or related role