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Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring " Java Production support Lead " for one of our clients . We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering. Position: Java Production support Lead Location: Beaverton , OR Duration: Full Time Job Job Description:
- Drive the Weekly and Monthly Service Review Meetings with the Customer
- Drive the Major Incident Calls/Severity 1 calls
- Work with the team on key issues and ensures technical support for new joiners and existing team members.
- Owns complex issue resolution and drives resolution triage meetings with other teams
- Assists in maintaining and supporting applications and their operating environments.
- Responds to the alerts and follows standard procedures and documentation for issue resolution.
- Work on the resolution of the incidents independently.
- Perform Root cause analysis and resolve issues.
- Perform diagnostics and troubleshooting for more complex issues.
- Mentor and provide guidance for junior team members.
- Drive the technical calls with the team and third party teams for resolution of the issues.
- Attend meeting with client for status meetings / incident resolution / minor enhancements.
- Work on automation and Service improvements to reduce the inflow of tickets.
- Learn and adapt to the new technologies as and when needed.
- Strong experience in Java,AWS, Ecommerce
- Develop and integrate web services / REST APIs
- Java/Spring Boot , Node JS , SQL and NoSQL DB.
- DevOps operations; CI/CD using Jenkins/Docker
- Cloud technologies (AWS is an added advantage)
- Excellent communication skills.
- Founded in 2007
- 100% Minority Owned, Debt Free, Private
- 4100+ consultants globally
- 2550 consultants placed in the US
- 750+ team of in-house staffing team
- 30+ sales offices in the US, and 50+ Offices globally
- Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia)