Office Assistant

Fern Valley Farms is looking for a detail-oriented and customer-focused Office Assistant to join our team! This role requires someone who can multi-task efficiently, provide excellent customer service, and help with daily office operations.

Responsibilities:

Order Processing & Fulfillment

Process and fill customer orders accurately and efficiently

Assist with inventory management and organization

Customer Support & Communication

Answer phones and respond to emails professionally

Provide top-tier customer service and assist with inquiries

Help troubleshoot order or shipping issues

What We’re Looking For:

Strong customer service skills – friendly, patient, and professional

Ability to multi-task and work efficiently in a fast-paced environment

Great attention to detail – accuracy is key

Reliable and team-oriented

Basic computer skills (experience with order management software is a plus)

Experience with hemp/cannabis is a plus but not required

Spanish-speaking is a plus

Perks & Benefits:

Sick Pay

Holiday Pay (Christmas, Thanksgiving, and New Year’s) – available after a 90-day probation period

A supportive and friendly work environment

If you’re organized, dependable, and great with customers, we’d love to hear from you!

How to Apply: Send your resume and a brief cover letter to kthomas1980@me.com with the subject line “Office Assistant Application.”

We look forward to meeting you!