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Are you looking for a real change and positive culture and a dynamic team? If so, we are looking for you!BluePearl Specialty + Emergency Pet Hospital in NE Portland (Hollywood) is looking for full-time Experienced Veterinary Client Service Coordinator to join our team, Sunday, Monday, Tuesday from 8am - 8pm.We are team member focused, with a Culture of respect, compassion, empathy, and inclusivity. Roaring laughter, collaboration and best intentions fill our days, with an amazingly skilled team of DVMs with services in Emergency/ICU, Critical Care, Ophthalmology, Surgery, and Internal Medicine. Our support staff includes 5 VTS, experienced CVTs and support team. We are focused on teaching and helping move our industry forward.We offer competitive pay with growth opportunities!We are on the forefront of positive mental health for the Veterinary industry, with licensed social workers and great mental health benefits!As a Client Service Coordinator , you will be welcoming clients, completing intake paperwork, answering phones, scheduling appointments, keeping records in order, requesting, and organizing medical records to and from referring practices, and handling money transactions.Client Service Coordinators are customer service professionals who may also offer emotional support and resource materials to grieving clients in a compassionate manner.We are looking for individuals who can provide the highest quality customer service to our clients and their pets. Applicants must be self-motivated, organized, hardworking, compassionate, take initiative, and work in a fast-paced environment.You would be joining an incredible and experienced local team that works collaboratively and compassionately. Let's face it, it is a tough climate currently in Veterinary Medicine and we get that. We value our patients, clients, colleagues, and most importantly, our entire team. We honestly believe that collaborative medicine and empathetic customer service provide the best patient outcomes and subsequently, job satisfaction. Plus, we strive to have as much fun as possible doing our jobs, which makes those challenging days just a bit easier.Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.
In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.
Lyra; Access to 12 mental health care sessions annually at no charge to you, and other well-being resources through Lyra- an online mental health support platform
We promote a diverse culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
Company-paid Short-Term and Long-Term Disability
Parental Leave Benefits
Health, dental, vision, and life insurance options
Paid Time Off and Floating Holiday Plans
Health Savings Account
Flexible Savings Account
401(k) Retirement Plan
Annual Scrub Allowance: full-time associates receive $200/year in BluePearl store credit.
Referral Bonus Program
State licensure reimbursements
VTNE reimbursements
Additional VTS benefits – pursuing & established VTS technicians. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
Full-time