Virtual assistant for small mental health agency

Mental Health Virtual Assistant

Rogue Holistic Therapy

Work from home

Part-time

Are you passionate about the mental health field, but don’t want to work 40+ hours a week in an office? Are you looking for flexibility while wanting to utilize your administrative and interpersonal skills?

Rogue Holistic Therapy is a very small group of Mental Health Clinicians dedicated to providing excellent, professional services to our clientele.

We're looking for a virtual assistant to help the office with answering phone calls and emails, organizing documents, supporting process/procedure development as we grow, tracking new hire paperwork, running payroll, scheduling clients as needed, and basic website management.

This is a 1099 position, meaning you can make your own hours and schedule. It does not provide health insurance or other benefits.

Job Description:

Collaborate with the mental health provider and/or office team to ensure a smooth and organized patient experience, including helping with administrative tasks, scheduling, and billing as needed.

Respond to phone calls and emails from patients, addressing inquiries, rescheduling requests, and general information about the mental health services offered.

Utilize and maintain working knowledge of our EHR, TherapyNotes.

Provide excellent customer service by addressing client inquiries and concerns related to billing and insurance claims while coordinating with the biller.

Verify and update patient paperwork as needed, ensuring accuracy and completion.

Abide by federal HIPAA regulations throughout all interactions with providers and their clients

Run payroll 2x week within Gusto

Professional development assistance

Website management

Requirements:

Must have availability Monday through Friday within business hours (9am-5pm Pacific time zone, although not required to be available all of these hours)

At least 1 year experience in a mental health office setting or similar setting

Must be detail oriented and have strong communication skills.

Must be a self starter, and excel in an autonomous working environment

Benefits:

Work on a small team of like-minded individuals who are passionate about helping others

Access to training materials and continued support from the team

Flexible schedule! Work from home

Please note, this is a 1099 position and no health insurance benefits, life insurance benefits, or associated benefits are provided.

To apply, please send us your resume with a cover letter.

Job Type: Part-time, Contract

Pay: $25.00 - $35.00 per hour DOE

Expected hours: 2 – 10 per week

Schedule:

Choose your own hours

Monday to Friday

No weekends

Work Location: Remote